Personal Information Protection Policy

Hoyu Co., Ltd. (hereinafter referred to as “the Company”) strives to appropriately handle and protect personal information* obtained from consumers, officers and employees, etc. of business partners, and the Company’s employees, etc. (hereinafter referred to as “You”).
*Personal information means information defined by the Act on the Protection of Personal Information.

1. Acquisition of personal information

When acquiring personal information, the Company shall specify the purpose for which the information will be used as much as possible, indicate it to you in advance, and acquire the information within extent necessary to achieve the purpose for use by lawful and fair means.

2. Use of personal information

The Company will not use the acquired personal information beyond the scope of the purpose of use without your consent.

3. Purpose of the Company's use of personal information

The Company will use your personal information for the purposes notified to you when you provide it and for the following purposes:

Personal information of consumers

  1. For planning, research and development, quality improvement, sales, and marketing of products and services handled, or for providing information on them
  2. For responding to product orders, settlement, shipping, other sales activities and provision of services in mail order sales
  3. For sending information on products, services, events, campaigns, seminars, training, workshops, etc., sending products or samples, transmitting and providing information
  4. For responding to inquiries, consultation and requests for documents, etc. and making contact
  5. For improving products and services in response to the opinions and requests from consumers
  6. For creating basic data and statistical data to conduct analyses necessary for management, such as marketing
  7. For performing the Company's obligations and exercising its rights and associated operational responses
  8. For responding in accordance with laws and regulations or the instructions and guidance of administrative authorities
  9. For verifying that the person who made a request for disclosure of personal information or filed a complaint, etc. is the owner of the personal information or a representative of this owner, conducting investigation to respond to such disclosure request or complaint, etc., and sending responses and making necessary contacts

Personal information of officers and employees, etc. of business partners

  1. For planning, research and development, quality improvement, sales, and marketing of products and services handled, or for providing information on them
  2. For responding to product orders, shipping, settlement, other sales activities and provision of services
  3. For sending information on products, services, events, campaigns, seminars, training, workshops, etc., sending products or samples, transmitting and providing information
  4. For responding to inquiries, consultation and requests for documents, etc. and making contact
  5. For improving products and services in response to the opinions and requests from officers and employees, etc. of business partners
  6. For creating basic data and statistical data to conduct analyses necessary for management, such as marketing
  7. For performing necessary business contacts and business negotiations
  8. For performing the Company's obligations and exercising its rights and associated operational responses
  9. For responding in accordance with laws and regulations or the instructions and guidance of administrative authorities
  10. For verifying that the person who made a request for disclosure of personal information or filed a complaint, etc. is the owner of the personal information or a representative of this owner, conducting investigation to respond to such disclosure request or complaint, etc., and sending responses and making necessary contacts

Personal information of administrative agencies, academic organizations, etc.

  1. For acquiring, etc. of necessary approvals and licenses
  2. For collecting information on disclosure requests, etc.
  3. For communicating with various academic societies

Personal information of the Company’s employees and their families, etc.

  1. For responding and communicating during disaster and at other emergencies
  2. For business communications and procedures, and managing employees, etc.
  3. For providing guidance of alumni association and managing members
  4. For paying retirement annuities, etc., and providing information on the status of the Company
  5. For confirming the users and guests of recreation facilities
  6. For maintaining safety in the facility

Recruiters and prospective employees

  1. For recruiting activities and managing job offers

4. Management of personal information

The Company will comply with laws and regulations, national guidelines and other standards on the handling of personal information. In addition, in order to ensure the accuracy and security of your personal information, the Company will appoint a Personal Information Manager and will take necessary and appropriate safety management measures to supervise employees, etc., and outsourcees to ensure the safe management of personal information.

5. Provision of information to third parties

The Company will not provide or disclose the personal information it has acquired to third parties, except for the following

  1. Cases where consent has been obtained
  2. Cases where disclosure is required by laws and regulations, etc.
  3. Cases where handling of personal information is outsourced to the extent necessary for the performance of the purpose of use

6. Management of outsourcees handling personal information

The Company may provide the acquired personal information to the outsourcees to the extent necessary to achieve the purpose of use as indicated in advance. Even in such a case, the Company will request the outsourcees to properly handle the personal information provided by the Company and appropriately manage it.

7. Requests for disclosure, etc. of personal information

Upon your request, the Company will disclose, correct, suspend using or delete personal information or suspend any third party’s use of personal information (hereafter collectively referred to as "disclosure, etc.") in accordance with laws and regulations, after verifying your identity.

8. Dissemination and revision of the Personal Information Protection Policy

The Company will comply with laws, regulations and standards applicable to your personal information, review this Policy as necessary, and post it on the Company’s website.

9. Contact for inquiries, complaints and consultation regarding the handling of personal information

For inquiries, complaints or consultations regarding the handling of personal information, please contact the following address

Contact for personal information

501, Tokugawa 1-chome, Higashi-ku, Nagoya, Aichi 461-8650 Japan
"Personal Information Contact" of Hoyu Co., Ltd.
Tel: 052-935-9556
Telephone accepted from 9:00 am to 5:00 pm
*Excluding Saturdays, Sundays, national holidays and the Company’s holidays.